FAQ

What is the Accly Gateway API?

Accly Gateway is a multi-model AI gateway API for accessing supported AI models through one Accly account.

Use it from your server, agent, automation, CLI tool, or backend application with an Accly API key. The gateway supports familiar API formats, including OpenAI-compatible chat completions, Anthropic-style messages, and Google/Gemini-style endpoints where available.

Does Accly Gateway support other API formats?

Yes. The primary quickstart endpoint is OpenAI-compatible chat completions, and Accly Gateway also supports Anthropic-style and Google/Gemini-style endpoint families where available.

See Gateway API for request and response examples.

Which API key type should I choose?

For most OpenAI-compatible tools, choose openai or universal. Choose anthropic if your integration uses Anthropic-style Messages API requests. Choose google if your integration uses Google/Gemini-style generate content requests.

Universal is for OpenAI-compatible multi-model routing; it does not guarantee every provider-native feature.

Do I need separate OpenAI, Anthropic, or Google API keys?

No. For normal Accly Gateway API usage, you use an Accly API key. Choose the key type that matches your endpoint family.

Which models can I use through the API?

Supported models are the active models shown in the Accly model picker or account model list.

Model availability can change. Plans control access by tier: Basic, Advanced, Thinking, and Beta.

Can I use Accly with coding tools and agents?

Yes. Use the Gateway API from your server, CLI tool, agent, or automation when your plan and selected model support the workflow.

Tools that support custom OpenAI-compatible base URLs usually use openai or universal keys. Provider-native clients may require the matching key type.

Do not put Accly API keys in public frontend code.

Can I use Accly commercially?

Yes, within your plan limits and Accly’s Terms, AI Usage Terms, and Acceptable Use Policy. You are responsible for how your application uses model output.

Can I build a public AI service on top of Accly?

Accly plans are intended for individual/team usage and automation workflows, not resale-style high-throughput infrastructure unless explicitly permitted by Accly.

If you build a public-facing product, you are responsible for your user controls, abuse prevention, generated output handling, and compliance with Accly’s policies.

What limits apply to API usage?

Gateway API usage can be limited by:

• API key access
• Model tiers
• Daily budgets
• Daily request limits
• RPM rate limits
• Subscription or account status

See Pricing & Usage.

Why do plans have daily budgets?

Different models have different costs. Daily budgets keep model usage predictable while still letting you choose supported models.

Balanced and Premium have separate daily budget amounts.

What is Balanced mode?

Balanced is the default and recommended Gateway mode for most API usage.

It routes requests through Accly’s optimization layer, which can refine agent-facing system instructions, routing structure, and tool-use framing without changing your main user context or core application data. It is designed for coding agents, CLI tools, automations, internal prototypes, and regular API calls where reliability, speed, and cost efficiency matter.

See Pricing & Usage.

What is Premium mode?

Premium is a strict passthrough mode for workflows where exact raw request behavior matters.

Premium avoids Balanced prompt and tool-structure optimization before routing. Use it for prompt regression tests, evals, format-sensitive workflows, debugging provider-native behavior, or cases where original model behavior is more important than cost optimization.

Premium uses a separate daily budget from Balanced. See Pricing & Usage.

Which mode should I choose?

Use Balanced for most Gateway API usage, especially coding agents and automation workflows. Use Premium when you need stricter passthrough behavior and are willing to spend from the separate Premium daily budget.

Mode selection does not bypass model tier access, RPM, daily request limits, API key permissions, provider availability, or subscription status.

Why does Max have the same RPM as Pro?

Max is designed for higher daily capacity, not higher resale-style throughput.

It includes larger daily budgets and daily request capacity while keeping RPM controlled.

What happens when I hit my limits?

The gateway returns an error with a specific error.code.

Common examples:

• rate_limit_exceeded
• daily_limit_exceeded
• budget_exceeded
• free_balance_exhausted
• model_not_allowed

See Errors & Limits.

Are prompts and outputs sent to third-party AI providers?

Yes. Prompts, uploaded content, and model outputs can be sent to third-party AI providers to generate responses.

Model availability and capabilities may change.

Are chats or API requests used for training?

Accly does not use customer chats or Gateway API requests to train Accly-owned foundation models.

Prompts and outputs may still be processed by third-party AI providers to generate responses.

Can I delete or export my data?

The app includes account data controls, including export and deletion request flows.

Some billing, security, fraud-prevention, legal, or abuse-prevention records may need to be retained where required or reasonably necessary.

How do billing and refunds work?

Refunds are reviewed case by case through Accly support and Lemon Squeezy.

Refund policy:

https://accly.net/en/refunds